Shipping & Delivery Policy

What you receive

SecVault provides encrypted cloud storage delivered entirely over the internet through your web browser at https://secvault.rakshachakra.com. There is no physical product, no packaging, and no courier.

When you receive it

SecVault opens to the public on 21 October 2026. Until then, you can join the waitlist on our homepage.

Access to the free tier is available immediately on completing signup and email verification.

For paid plans, your storage allowance is increased automatically as soon as your payment is confirmed by our payment processor. This is typically within a few seconds. In rare cases where the payment network is slow to confirm, it may take up to 30 minutes. If your allowance has not increased within one hour of a successful payment, contact support@rakshachakra.com with your payment reference and we will resolve it.

Service area

SecVault is available worldwide. Paid plans are currently billed in Indian Rupees only.

Where your data is stored

Encrypted file contents are stored in the European Union. Account records are stored on servers in the Netherlands. See our Privacy Policy for details.